Shipping policy

At OXGmoto, we are committed to providing efficient processing and timely delivery of your orders. Please review the details below to understand how we handle orders, especially for customized products.

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1. Free Shipping

We offer free worldwide express shipping on all orders.(>100USD)All shipments are handled via express courier services and are fully tracked to ensure safe and reliable delivery.

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2. Order Processing Time

Standard orders are processed within 1-5 business days (depending on stock availability) after payment confirmation.

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3. Delivery Times

We ship all orders via express service. Estimated delivery is 5–10 business days, depending on destination.

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4. Lost, Stolen, or Undelivered Packages

If your package is marked as delivered but you did not receive it:

• • Contact us within 5 days of the delivery date, and we will assist you in resolving the issue.
  • Please note that we are not responsible for packages lost or stolen after they have been marked as delivered. Filing a claim with the shipping carrier will be the customer’s responsibility.

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5. International Duties & Taxes

International orders may be subject to local import duties, taxes, or fees, which are determined by the destination country and are the responsibility of the customer.

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If you have any questions or need further assistance, please contact us at info@oxgmoto.com. Thank you for choosing OXGmoto—we are dedicated to delivering your products with care and efficiency.